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Treasury Management Support Specialist I in Oklahoma City, OK at Fidelity

Date Posted: 2/24/2018

Job Snapshot

Job Description


The candidate for this position will act as a liaison between customers and bank operations, sales officers and relationship managers to ensure the delivery of quality services to meet customer’s needs. The candidate will be responsible for independently identifying and resolving customer issues regarding bank transmissions and electronic payment channels, communicating with the operations departments to resolve technical problems related to Treasury Management products, completing monthly audits for annual renewals of ACH and RDC exposure limits, and providing assistance to the Treasury Management Sales Officer in the preparation and gathering of documentation, account maintenance and customer support. 

Requirements for the position include a high school diploma (or equivalent), Bachelor’s degree in business related field preferred (may be waived in lieu of experience) a minimum of 2 years of financial services experience, high attention to detail and organization, strong verbal and written communication skills and the ability to work in a deadline-driven environment. The ability to work late and/or flexible hours is required.  EO/AA Employer: Title VII/Protected Veterans/Disability Status

Job Requirements

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.