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Consumer Loan Servicing Coordinator in Wichita, KS at Fidelity

Date Posted: 11/20/2018

Job Snapshot

Job Description


The candidate for this position will be the first point of contact for many of our internal and external customers and will provide excellent customer service by answering consumer loan servicing phone calls and maintain contact with vendors while providing prompt and accurate answers. The candidate will also be responsible for processing Triad repurchased homes. Additional duties include preparing reports, processing incoming and returned mail, monitoring incoming faxes, insurance tracking, and communication documentation. This candidate will also provide administrative assistance and problem solving support to the Consumer Loan Servicing Department, conduct loan research and complete special projects within time sensitive deadlines.

Requirements for the position include a high school diploma (or equivalent), strong typing skills, basic computer skills, an attention to detail and excellent problem solving skills. Two years of consumer loan experience is preferred. Late and/or flexible hours may be required. EO/AA Employer: Title VII/Protected Veterans/Disability Status

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


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