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Consumer Loan Servicing Assistant in Wichita, KS at Fidelity

Date Posted: 11/20/2018

Job Snapshot

Job Description

CONSUMER LOAN SERVICING ASSISTANT

The candidate for this position will be the first point of contact for many of our internal and external customers and will be responsible for assisting consumer loan servicing by providing problem solving support to the department and maintaining vendor management records. The candidate will be responsible for monitoring and contacting borrowers who are delinquent on real estate taxes while documenting all communication. Other tasks include, processing PMI claims, and monthly billings, preparing reports, conducting loan research and completing special projects as assigned within the time deadlines given.

Requirements for the position include a high school diploma (or equivalent), strong verbal and written communication skills, an attention to detail and excellent problem solving skills. Some collection and/or loan experience is preferred. Late and/or flexible hours may be required. EO/AA Employer: Title VII/Protected Veterans/Disability Status

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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